
Restarting your computer may not have even caused the problem-your computer may have gotten stuck at the “Getting Windows ready” message because the Windows operating system already had an error. However, if your PC still doesn’t start properly, you have another system problem. Simply restarting your computer should fix the problem. How to Repair Windows If It’s Not Working Properly RELATED: What's the Best Way to Back Up My Computer? We recommend always having backups of your important personal files, just in case.

However, if the update process is actually frozen, performing a hard shut down is the only thing you can do. Warning: While we’ve successfully tested this process, there are no guarantees that your Windows operating system will work properly after you perform a hard shut down.
